In her master's thesis, Jenny Janhunen examined tourism development as a proactive external process that is embedded in a web of multiple stakeholder relationships.
Stakeholder relationships play an important role in stimulating a spontaneous TPD process that may lead firms into unforeseen results, new futures. Organizational improvisation and the ability to develop an environment of teamwork and trust, time and space all play crucial role in TPD.
The results were drawn from in-depth interviews, participant observations and documentary data collected from three small tourism companies in Finnish and Swedish Lapland. The thesis was conducted as a part of a Foresight Approach to Tourism Product Development research project.
Jenny Janhunen: Stakeholder Approach to Tourism Product Development. A Nordic Perspective.
The supervisors of the thesis were Senior Lecturers José-Carlos García-Rosell and Monika Lüthje.
Master's theses of tourism research are available online at Lauda: https://lauda.ulapland.fi/bitstream/handle/10024/61362/Janhunen_%20Jenny_Pro%20Gradu%20thesis%20%282014%29.pdf?sequence=2