|Most of the respondents had an overall stereotypical image of Vietnam which can be summed up as follows: Vietnam is a beautiful Asian country with friendly people, delicious food, interesting culture, beautiful natural landscape, tropical weather, numerous nice beaches, unique world heritages, war relics, old towns and affordable prices, moderate infrastructure and services, and inconvenient transportation system. Undoubtedly, ‘friendliness’ is the first and the most important component of the overall image of Vietnam as a tourist destination in Finnish people’s perception.
However, the awareness of Vietnam as a tourist destination image in Finland is still very weak and vague. Most of the respondents said they rarely see Vietnamese tourism advertisements in the Finnish media or public areas. Thus, Vietnamese tourism authorities should strongly promote and advertise the image of Vietnam as an authentic and exotic Southeast Asian destination in Finland, providing information about the country’s tourist attractions as well as economic, politic, environmental and hygiene conditions. Nevertheless, marketing is not enough: tourism industry in Vietnam is still rather young and it needs to be developed in many ways to assure its competitiveness.
The supervisor of the thesis was professor Antti Haahti.
Master thesis of Tran Ha Mai Ly “Measuring the perceived destination image of Vietnam in Finland” (Tourism Research/EMACIM Studies, University of Lapland) is available online at Doria: http://urn.fi/URN:NBN:fi:ula-201312191400